Responsible Adventuring

We all know that online gambling is great fun, but sometimes for certain people, things can get too heated, moderation is forgotten and all of a sudden this enjoyable means of entertainment can become a very bad habit with severe consequences.

Casino Ventura’s management takes responsible gaming extremely seriously and has therefore, created this page to give you all the necessary information which will help you identify the symptoms of compulsive gambling behaviour as early as possible and also to provide you with instructions on how to set betting and transactional limits on your Casino Ventura account. All of Casino Ventura’s customer support agents are highly trained in identifying compulsive gambling patterns and will do whatever is necessary to assist players in this regard. Casino Ventura also performs a variety of checks to eliminate the possibility of gambling from individuals under legal age. The registration of dishonest or inaccurate information about a player’s age will result in any winnings being forfeit and may also lead to civil and/or criminal prosecution. In order to prevent the site being accessed by children/minors we recommend that players install and use website filtering software on their computers/devices. This will provide the ability to control or block the displayed content, set up passwords and prevent from being accessed by underage persons.


Setting Personal Limits to your Casino Ventura account

You may choose at your discretion to limit the amount you are allowed to place in a single betting round. If you try to place a bet higher than this set limit, the system does not allow you to place the bet.

You may choose at your discretion to limit the amount you are allowed to lose during any day period selected by you. If you reach this limit, you will not be able to place any bet until your set-day time limit passes.

You may at your discretion choose to set a maximum session time during which you are allowed to be logged in at the Website. After this period has expired, you will be logged out of the site and any game in progress is stopped.

You may at your discretion choose to limit your ability to access your Account (log in) for indefinite time in which your account will not be accessible again and your remaining funds are transferred back to your bank account.

You may at your discretion choose to limit your ability to access your Account (log in) for a time period you choose, during which your account will not be accessible and your remaining funds will be frozen. You will be able to use them after the expiration of the time period you have defined or you can request to be transferred back to your bank account.

All limitations mentioned above can be set by you through the cashier my profile section.

Any self-exclusion request would be valid exclusively for the brand you are currently a member of (i.e: www.Casino and does not include other casino websites operated by us.

All restrictions and exclusions shall immediately become effective upon inserting and confirming the settings in My Profile section of Casino Ventura’s portal. If you would wish to remove a restriction or increase a limit set by you, you will have to submit a written request to a member of our Customer Support team and such changes shall only take place after 7 days from when the request has been received by Casino Ventura’s Customer Support.


Possible symptoms of Compulsive Gambling

Online gambling entertainment can become addictive and lead to very harsh life changing consequences. We have listed below, some questions about the main symptoms of compulsive gambling behaviour. If you or a close relative/friend are experiencing at least one of the below mentioned symptoms, action should be taken immediately to avoid further consequences and seek the necessary and available help as soon as possible.


  • Do you gamble alone for long periods?
  • Do you gamble right until your last cent?
  • Have you lost interest in social interaction with family and friends or no longer practice other pastimes due to gambling?
  • Do you use gambling as a means of escape from frustration, disappointments, arguments or boredom?
  • When experiencing gambling losses, do you feel like you must try and win back your losses as soon as possible?
  • Have others ever criticized your gambling?
  • Have you ever lied to cover up the amount you have gambled or time you have spent doing it?
  • Do you stay away from work, college or school to gamble?
  • Are you reluctant to spend ‘gambling money’ on anything else?
  • When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
  • Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
  • Do you feel depressed or even suicidal because of your gambling?



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